Politique de remboursement
Refund & Return Policy
We want you to be satisfied with your purchase. If you are not completely satisfied, we offer a simple return and support process.
Returns
We accept returns within 30 days after delivery.
Electronic products must be unused, unopened, and in original packaging to be eligible for a return.
Products that have been opened, used, damaged, or missing accessories may not be eligible for a return.
Product Issues & Warranty Support
If your product has a quality issue, malfunction, or manufacturing defect, please contact us with photos or videos.
We will provide assistance, which may include:
Troubleshooting support
Replacement parts
Repair service
Product replacement (when applicable)
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days after delivery. We will work with you to provide a suitable solution.
Refunds
Approved refunds will be processed within 5-10 business days after confirmation.
Return Shipping
For defective or incorrect products, we will cover the return or replacement costs.
For personal reasons, customers are responsible for return shipping fees.
Contact Us
Email: guguzi331@gmail.com
WhatsApp: +86 195 1391 1779