Warranty Policy
Warranty Policy
Storm Wyrmus stands behind the quality of our products. This warranty policy explains what is covered and how to request warranty support.
Warranty Period
Our products come with a 12-month limited warranty from the date of purchase, unless otherwise stated on the product page.
What Is Covered
The warranty covers manufacturing defects and hardware failures that occur under normal use.
What Is Not Covered
This warranty does not cover damage caused by misuse, accidents, unauthorized repair or modification, water damage, improper storage, normal wear and tear, or use outside the product instructions.
How to Request Warranty Support
Please contact us at guguzi331@gmail.com with your order number, a description of the issue, and photos or videos showing the problem.
Warranty Solutions
Depending on the situation, we may offer troubleshooting assistance, replacement parts, product replacement, or another suitable solution.
Proof of Purchase
A valid order number or proof of purchase is required for warranty service.